Privacy Policy

Welcome to [Grocari Delivery] (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you visit our website, use our services, or make a purchase through our online store.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, shipping address, billing address, and payment information when you place an order.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit/debit card details, billing address, etc., processed by a secure third-party payment processor.
  • Usage Data: Information about how you access and interact with our website, including IP addresses, browser types, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and deliver the products to you.
  • To provide customer support and communicate with you about your orders or account.
  • To improve our website’s functionality, design, and user experience.
  • To send promotional materials, discounts, and offers (if you have consented to receive them).
  • To comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information:

  • Data Encryption: We use secure encryption technology (such as SSL) to protect your payment information during transmission.
  • Access Controls: Only authorized personnel have access to personal data, and all access is subject to strict security protocols.
  • Data Storage: Your data is stored securely and retained only for as long as necessary to fulfill our business needs or comply with legal requirements.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

  • With service providers who assist us with order fulfillment, payment processing, or marketing (these companies are bound by confidentiality agreements).
  • With law enforcement or other authorities if required by law or to protect our rights.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You can correct any inaccuracies in your personal information.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from promotional emails at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us remember your preferences, track your browsing behavior, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to request its deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

[Grocari Delivery] Email: [support@grocari.com]
Phone: [+91 92293 75748]